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O'Neill FAQs
About Us.oneill.com Payment Method?
O'Neill's official US store offers a variety of payment methods to accommodate different preferences. Customers can choose from credit card, PayPal, Afterpay, Apple Pay, Amazon Pay, and Shop Pay. Notably, Afterpay provides an option to split the order total into four interest-free monthly installments, enhancing the flexibility of payment. However, it's important to note that only one form of payment can be used per order, with the exception of combining a us.oneill.com e-gift card with another payment method.
Us.oneill.com Return Policy?
The return policy at us.oneill.com allows customers to return unused products with tags attached for a full refund within 30 days of the purchase date. A $6.99 return handling fee will be deducted from the refund. Returns initiated during the holiday season, specifically for orders placed between November 19 and December 19, have an extended return window of 60 days. For damaged or defective items, customer service must be contacted within 90 days from purchase. Luggage items have a 1-year period for damage or defect inquiries. It's important to note that only items purchased through us.oneill.com are eligible for return, and proof of purchase is required. As for the shipping policy, the returns center provides a return shipping label and guides customers through the return process. However, orders from Puerto Rico are not provided with a pre-paid return label and must be sent back independently.
What other clothing items does O'Neill offer?
O'Neill offers a diverse range of clothing items catering to both men and women. The collection includes shorts, jumpsuits, shirts, tank tops, hoodies, jackets, swimwear, and snow gear. For women, there are skirts, pants, loungewear, and other fashionable items that combine comfort with style. The brand emphasizes quality fabrics and durable patterns, ensuring longevity and a reflection of personal style. Customers can also find accessories to complement their outfits, all designed with an adventurous spirit in mind.